Greater London · Transport for London (TfL)

Taxi dispatch software London — TfL and council-licensed PHV ready.

Private hire dispatch software for London fleets. Transport for London (TfL)-aware booking flows for London's 105.0k licensed vehicles. AI Copilot in live taxi dispatch, transparent £49-£349/month pricing.

TaxiCloud is the modern dispatch OS for London private-hire and Hackney fleets. TfL-aware booking flows, airport-ready integrations across LHR, LGW, STN, LCY, and LTN, AI Copilot in the live console, and transparent £49/month pricing. Designed for the operating tempo of a city with 8.98 million residents and 105,000 licensed PHV and Hackney vehicles.

United Kingdom · Transport for London (TfL)

Built for the operating tempo of London.

London runs on its own dispatch reality: 5 airports, licensing under Transport for London (TfL), and 105.0k licensed vehicles serving 8.98m residents. TaxiCloud is calibrated for it natively.

Population: 8.98m
Licensed vehicles: 105.0k
Airports: LHR · LGW · STN · LCY · LTN

London taxi dispatch — the operating reality

London is the world's most demanding dispatch market: five operating airports, a 23-hour booking peak, the strictest PHV regulator in the UK (TfL), and a customer base that benchmarks every ride against Uber, Bolt, and FREE NOW. The dispatch OS that runs your London fleet has to handle terminal-by-terminal pickup zones, congestion-charge boundaries, ULEZ compliance, and pre-booked-only ranks at LHR and LGW — all without the dispatcher leaving the live board to look up rules. TaxiCloud was built around that operating reality.

TaxiCloud taxi dispatch software, calibrated for London

On the regulatory side, TaxiCloud generates TfL operator monthly returns out of the box, supports private-hire driver compliance audits, and tracks vehicle inspection deadlines per the TfL calendar. ULEZ and Congestion Charge zones are first-class objects: the booking widget surcharges and the dispatch board flags before drivers cross. AI Copilot watches the airport flight schedules — when an LHR arrival slips, the live board reshuffles ETAs and drafts SMS to waiting passengers, all explained in plain English so dispatchers stay in control rather than chasing surprises.

Migrating London fleets from iCabbi, Autocab, Cordic to TaxiCloud

Most London fleets evaluating modern alternatives come from iCabbi, Autocab, or Cordic. The migration path is well-trodden: drivers, vehicles, customers, pricing rules, coverage zones, and historic bookings import in 7-10 business days, with a parallel-run weekend so dispatchers train on live data. The trial is self-serve and tenant-isolated — many London operators run their airport or executive segment on TaxiCloud first, where the AI Copilot impact is largest, before cutting the rest of the fleet over.

FAQ

Taxi dispatch software London — questions answered.

Is TaxiCloud TfL-compliant for London private-hire operators?: Yes. TaxiCloud generates the TfL operator monthly return format, supports PHV driver compliance auditing, tracks vehicle inspection deadlines on the TfL calendar, and ships ULEZ and Congestion Charge zone awareness on the booking widget and dispatch board. The platform is used by London operators today and the regulatory content is maintained quarterly.
Does TaxiCloud handle Heathrow, Gatwick, and other London airport pickups?: Yes. Airport pre-booking flows for LHR, LGW, STN, LCY, and LTN ship out of the box, including terminal-by-terminal pickup-zone routing and pre-booked-only rank rules. The AI Copilot ingests flight schedules and re-shuffles dispatcher ETAs when arrivals slip, drafting SMS to waiting passengers automatically.
How does TaxiCloud compare to iCabbi or Autocab for a London fleet?: Side-by-side: TaxiCloud ships AI Copilot in the live dispatch flow (neither incumbent does), transparent £49-£349/month pricing on the website (both incumbents are quote-only), and is independent of Uber (Autocab is Uber-owned since 2020). Migration is 7-10 days white-glove. Run the trial in parallel with your existing system before deciding.
How fast can a London PHV operator switch to TaxiCloud?: Self-serve trial starts in under 10 minutes; production cutover takes 7-10 business days for a fleet up to 100 vehicles. Our migration team imports drivers, vehicles, customers, pricing rules, coverage zones, and historic bookings, then runs a parallel-run weekend for dispatcher training. Available on the Pro plan and above.
What does TaxiCloud cost for a London fleet of 50 PHVs?: The Pro Max plan at £349/month covers up to 100 drivers including AI Copilot, multi-base coverage zones, Reverb live broadcasts, and a named onboarding manager. There is no setup fee, contracts are month-to-month with one month notice, and white-label is included. London fleets typically report 30-50% lower year-one cost vs iCabbi or Autocab.

Ready when you are

Dispatch on autopilot.

14-day free trial. No card. Cancel anytime.

47 fleets joined this month · Talk to sales