Solution · 12 Bases on one tenant, no degradation

Multi-base operators — taxi dispatch software for multi-base operators.

Multi-tenant zones, transfers, and shared driver pools across regions. TaxiCloud multi-base operators dispatch for UK and Ireland fleets.

TaxiCloud Multi-Base ships multi-tenant coverage zones, shared driver pools across regions, cross-base transfers, and unified reporting — for operators running 3-12 trading bases under one ownership group. Designed for the multi-region operating reality.

Why multi-base operators dispatch software is hard to get right

Multi-base operators are the most architecturally demanding dispatch segment. Each base has its own coverage zone, council licensing authority, pricing rules, customer base, and dispatcher team — but ownership wants unified reporting, the option to share drivers across bases during peak periods, and a single brand surface for cross-base customer relationships. TaxiCloud Multi-Base handles all of it: coverage zones are first-class objects, drivers can be base-locked or pool-shared, transfers route cleanly between bases, and reporting rolls up by base or across the group.

How TaxiCloud's multi-base operators dispatch software handles it

Pilot operators are running 12-base configurations on a single tenant with no measurable performance degradation. Each base has its own dispatch console view, its own licensing authority's report formats, its own customer-facing branding (different domain per base if required), and its own per-base pricing rules — but the ownership group sees consolidated revenue, driver utilisation, no-show rates, and corporate account performance across the entire group.

Multi-base operators dispatch software — measured outcomes

Shared driver pools are particularly valuable in multi-base operations. During Manchester peak Saturday night surges, drivers from quieter Trafford and Stockport bases can be pooled into Manchester proper without changing licensing scope (same authority); cross-authority pooling requires explicit configuration but is supported. The AI Copilot is multi-base aware: it recommends pool reassignments ranked by group revenue impact, not just per-base impact.

How it works

From booking to billing in four steps.

12Bases on one tenant, no degradation
  1. Step 1

    Group structure configures

    Bases, coverage zones, licensing authorities, brand surfaces, pricing rules — all set up per base under one tenant.

  2. Step 2

    Drivers assigned base-locked or pooled

    Choose per driver: base-locked (only their base) or pool-shared (multiple authorised bases). Live during dispatch.

  3. Step 3

    Cross-base transfers route cleanly

    Booking outside one base's coverage zone routes to the nearest in-group base automatically. Customer sees one brand.

  4. Step 4

    Reporting rolls up across the group

    Per-base or group-wide. Revenue, driver utilisation, no-show rate, corporate account performance — exportable.

Multi-base operators outcomes — measured

What multi-base operators dispatch software outcomes look like in production.

Pilot fleet results across UK and Ireland operators running TaxiCloud's multi-base operators dispatch software.

  • 12-base configurations running on one tenant with no degradation

  • Cross-base driver pooling lifts peak utilisation 18% in pilot fleets

  • Group reporting eliminates separate base spreadsheets entirely

  • Brand surface stays unified across customer-facing touchpoints

FAQ

Multi-base operators dispatch software — questions answered.

How many bases can run on one TaxiCloud tenant?
Pilot configurations run 12 bases with no measurable degradation. Pro Max (£349/mo) supports up to 100 drivers across bases; Pro Ultra (custom) lifts the cap and ships dedicated infrastructure for the largest multi-base groups.
Can drivers work across multiple bases?
Yes, with caveats. Same-authority pooling (e.g. Manchester proper + Trafford) is enabled by default. Cross-authority pooling (e.g. Manchester + Liverpool) requires explicit configuration and verification that drivers hold the appropriate licences in each jurisdiction.
Does each base get its own customer-facing branding?
Yes. Each base can have its own domain, customer app branding, customer email templates, and SMS sender ID. Pro Max supports up to 10 distinct brand surfaces under one tenant; Pro Ultra is unlimited.
How does reporting work across bases?
Reports run per base or rolled up across the group. Revenue, driver utilisation, no-show rate, top corporate accounts, and council-compliance metrics are all available at both granularities. Exports are CSV or PDF; per-base scheduled emails are available on Pro Max.

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