Documentation

TaxiCloud documentation.

REST API reference, webhook integration, driver app SDK, council-licensing reports, NTA SPSV setup, and operator guides for UK and Ireland fleet operators on TaxiCloud.

TaxiCloud documentation covers six surfaces: getting-started for new operators, REST API reference for system integration, webhook integration for event-driven architectures, council-licensing reports for UK PHV and NTA Ireland SPSV compliance, security and compliance posture for procurement reviews, and driver app SDK for custom mobile-app extensions. The docs are continuously updated alongside platform releases. Pro Ultra customers receive an additional dedicated docs portal with their account-manager-facing runbooks.

Quick reference

Things you reach for first.

  • API base URL

    https://api.taxicloud.ai/v1

  • Auth methods

    OAuth 2.0 + API key

  • Webhook signing

    HMAC SHA-256

  • API status

    status.taxicloud.ai

Documentation surfaces

Everything you need to ship.

  • Getting started

    First-day setup for new TaxiCloud operators. Trial activation, dispatcher onboarding, driver invitations, customer-app deployment.

    • Trial setup (5-minute walkthrough)
    • Inviting dispatchers and drivers
    • Customer app first-deploy
    • Council-licensing setup checklist

  • REST API reference

    TaxiCloud public REST API for booking creation, driver assignment, fleet management, and reporting. JSON over HTTPS, OAuth 2.0 + API key auth.

    • Authentication (OAuth 2.0 + API key)
    • Booking lifecycle endpoints
    • Driver and vehicle endpoints
    • Reporting endpoints

  • Webhook integration

    Subscribe to booking-lifecycle, driver-status, and payment-event webhooks. HMAC-signed payloads, retry policy, dead-letter handling.

    • Webhook event catalogue
    • HMAC signature verification
    • Retry policy and dead-letter handling
    • Common integration patterns

  • Council-licensing reports

    Per-authority compliance report templates, generation cadence, and submission workflows for UK PHV authorities and NTA Ireland SPSV.

    • TfL operator monthly returns
    • City council quarterly returns (Manchester, Liverpool, Leeds, Birmingham, Glasgow, Sheffield, others)
    • NTA Ireland SPSV quarterly returns (2025 format)
    • DVA Northern Ireland operator returns

  • Security + compliance

    GDPR posture, encryption posture, sub-processor list, MFA enforcement, incident response SLA. SOC 2 Type 1 audit underway.

    • GDPR Article 28 posture
    • Encryption (TLS 1.3 + AWS KMS)
    • Data residency (Frankfurt + optional Dublin on Pro Ultra)
    • Incident response SLA

  • Driver app SDK

    Driver app architecture, push notification integration (FCM + APNs), offline mode, location-update cadence, settlement export.

    • FCM + APNs push integration
    • Offline mode behaviour
    • Location-update cadence
    • Driver settlement export

Need access or a question

Full API access requires a TaxiCloud tenant. Start the 14-day free trial to get an API key, or email support@taxicloud.ai for documentation queries. Pro Ultra customers have a dedicated documentation contact via their account manager.

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