Honest comparison · United Kingdom

Autocab alternative — modern taxi dispatch software for UK and Ireland fleets.

TaxiCloud vs Autocab: AI Copilot in live dispatch software, transparent £49/mo pricing, self-serve 14-day trial, white-glove 10-day Autocab migration.

Start free trial →Migration guide

TaxiCloud

From £49/mo

Self-serve trial · month-to-month

Autocab

Quote only

Per-vehicle · multi-year contract

TaxiCloud is the modern alternative to Autocab for UK private-hire fleets. Both deliver multi-base dispatch, but TaxiCloud ships an AI Copilot in the live console, transparent £49/month pricing, and is independent of Uber — important for operators uncomfortable with Autocab's 2020 acquisition. Most switchers cut a 10-day migration with our white-glove team.

Where Autocab taxi dispatch software still wins

Autocab has been a fixture of UK private-hire dispatch since 1989, and decades of feature accretion show in the product. The Ghost auto-dispatch engine is genuinely capable, the iGo network gives smaller operators access to a national booking source, and many fleets have run on Autocab Office for so long that internal training documentation and dispatcher muscle memory are wired into the platform. The trade-off is the cost of incumbency: a console designed before mobile-first dispatch was a category, parts of the system that still require a Windows desktop install, and a release cadence calibrated for enterprise risk-aversion rather than operator velocity.

How TaxiCloud's taxi dispatch software is different from Autocab

TaxiCloud is purpose-built for the way modern fleets run. The AI Copilot watches the live board, suggests reassignments ranked by ETA and revenue impact, drafts SMS to customers when delays happen, and writes a plain-English explanation for every action it recommends — none of which Ghost's rule-based engine produces. The console runs in any browser, on any platform, with no Windows install. Reverb-powered WebSocket broadcasts replace polling, and the entire stack updates monthly rather than quarterly because we ship as SaaS rather than as an enterprise on-prem product.

Autocab pricing vs TaxiCloud transparent £49 dispatch software pricing

The independence question matters more than it used to. Autocab has been part of Uber since 2020, and a meaningful slice of operators have asked themselves whether routing booking metadata through a competitor's parent company is a long-term-sound decision. TaxiCloud is independently owned, has no aggregator side-business, and integrates with whichever booking sources you choose — Curb, Karhoo, your own corporate accounts — without channelling traffic through a parent network. For operators evaluating exit options, our pricing is published and our trial is self-serve, so the friction to evaluate is hours rather than months.

Cutover · 10 days

Off Autocab, on TaxiCloud, in under two weeks.

Our migration team imports drivers, vehicles, customers, pricing rules, coverage zones, and historic bookings. A parallel-run weekend lets dispatchers train on live data before cutover — no console-dark window, no missed jobs.

7-10
days
White-glove cutover
320+
fleets
Switched and live
99.95%
SLA
Uptime since 2024

Side-by-side

TaxiCloud vs Autocab taxi dispatch software, capability by capability.

Capability	TaxiCloud	Autocab
Modern Aurora UI
AI Copilot in live dispatch
Generative AI explanations
Transparent online pricing
Self-serve 14-day trial
No setup fee
Pure cloud, no Windows install
Independent of Uber/aggregators
Open API + webhooks
Live WebSocket updates (Reverb)
Stripe + PayPal native
Month-to-month contracts
Migration tooling for incumbent data

Spotted a row that's out of date? Email corrections@taxicloud.ai and we'll update within one business day.

Where each platform wins

Autocab vs TaxiCloud — the honest verdict.

Where Autocab wins

Pick Autocab when…

iGo network — instant access to a UK-wide booking source
Long-tenured PHV market presence and operator relationships
Ghost auto-dispatch with extensive rule configuration
Mature on-prem and hybrid deployment options

Where TaxiCloud wins

Pick TaxiCloud when…

Console UI feels dated — designed for a 2015 dispatch room
Pricing opaque, contracts long, exit terms heavy
AI features are rule-based macros, not generative
Some core features still require Windows-only Auto Cab Office
Uber ownership creates conflict-of-interest concerns for some operators

Autocab alternative FAQ

Autocab alternative — taxi dispatch software questions answered.

Is TaxiCloud a real Autocab alternative for a 100-vehicle UK fleet?: Yes. The Pro Max plan covers fleets up to 100 drivers with multi-base coverage zones, AI Copilot, and Reverb live broadcasts. Most 100-vehicle switchers come from Autocab and cut a 10-day parallel-run migration. The platform runs entirely in the browser — no Auto Cab Office Windows install required.
How does TaxiCloud's AI Copilot compare to Autocab Ghost?: Ghost is a rule-based auto-dispatch engine — you write the rules, it executes them. TaxiCloud Copilot is a generative assistant that watches the board, suggests reassignments with ranked rationale, drafts customer SMS, and explains every decision in plain English. Dispatchers approve with one click or edit. Many operators run both during evaluation: Ghost for hard rules, Copilot for judgement calls.
Does TaxiCloud connect to the iGo network?: Not directly. TaxiCloud is independent of Uber and the iGo network. We integrate with Curb, Karhoo, your own corporate accounts, and any booking source that exposes an API. If iGo job volume is material to your fleet, evaluate during the trial — most fleets find the broader integration surface compensates within the first quarter.
How does Autocab pricing compare?: Autocab pricing is quote-only and typically includes per-vehicle fees, Auto Cab Office licences, and iGo network revenue-share. TaxiCloud is published: £49/mo Starter, £149/mo Pro, £349/mo Pro Max — no setup fee, no aggregator share. Most switchers report 30-50% lower run-rate cost in year one once licences and shares are netted out.
What about Autocab's on-prem deployment?: TaxiCloud is cloud-only by design. For operators with regulatory data-residency requirements, our Pro Ultra tier offers UK-region dedicated infrastructure on AWS Frankfurt or London. We have not encountered an Autocab on-prem requirement that did not have a cleaner cloud equivalent — happy to walk through your specifics during the trial.
Can I run a small driver subset on TaxiCloud during evaluation?: Yes. The trial is fully self-serve and tenant-isolated. Many fleets run a small driver subset — typically airport or executive drivers where AI Copilot impact is largest — alongside Autocab until the parallel-run weekend. No card or contract required to start.

Ready when you are

Dispatch on autopilot.

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