Why student transportation software dispatch software is hard to get right
Student transportation in the UK is structurally different from general PHV work on three dimensions. First, every driver must hold an enhanced DBS check — the dispatch system must enforce this structurally, blocking non-DBS drivers from accepting student bookings even by accident. Second, scheduling runs against the school term calendar rather than ad-hoc demand — bookings are typically recurring across the term with paused weeks for half-term and bank holidays. Third, safeguarding-grade audit trail (driver, vehicle, route, parent communications) is a regulatory expectation rather than a nice-to-have.