Solution · 27% Lift in jobs-per-driver-shift

Courier dispatch — taxi dispatch software for courier dispatch.

Same-day courier and parcel-delivery dispatch with proof-of-delivery automation. TaxiCloud courier dispatch dispatch for UK and Ireland fleets.

TaxiCloud Courier is dispatch built for same-day courier operators — document delivery, retail same-day, restaurant batch delivery, B2B parcel routing. Proof-of-delivery photo + signature capture, multi-stop route optimisation, recipient SMS automation, and white-label customer-facing booking pages. Replaces Gazoop and Tookan courier stacks with a published-pricing modern alternative.

Why courier dispatch dispatch software is hard to get right

Courier dispatch shares 70% of its operational shape with taxi dispatch — both centre on a driver-and-vehicle resource pool taking real-time job assignments — but courier work adds proof-of-delivery (PoD), multi-stop routing, and consignment-tracking SMS as structural requirements. Modern dispatch handles all three as first-class objects: the driver app captures photo + e-signature at delivery, the dispatcher console manages multi-stop route planning with capacity constraints, and recipient SMS sends automatically with tracking links.

How TaxiCloud's courier dispatch dispatch software handles it

TaxiCloud Courier's multi-stop route optimisation handles 8-15 stops per driver shift with capacity-constrained packing. The driver app routes drivers to the next stop after PoD capture, calculates ETA based on traffic ingest, and prompts the recipient via SMS with a live-tracking link 5-10 minutes before arrival. Same-day courier operators typically report 27% lifts in jobs-per-driver-shift post-migration via better packing and reduced inter-stop dead-running.

Courier dispatch dispatch software — measured outcomes

The courier dispatch market has historically been served by Gazoop, Tookan, and Onfleet. TaxiCloud's published £49-£349/month pricing, AI Copilot for surge handling on retail event days (Black Friday, Christmas), and integrated taxi-and-courier dispatch on a single tenant give UK and Ireland operators running both retail courier and traditional taxi work a structural advantage.

How it works

From booking to billing in four steps.

27%Lift in jobs-per-driver-shift
  1. Step 1

    Customer books pickup + delivery

    Booking widget captures pickup, delivery, parcel weight/dimensions, time window, recipient contact.

  2. Step 2

    Multi-stop route optimises

    Optimiser computes per-driver multi-stop route with capacity constraints; dispatchers approve or override.

  3. Step 3

    Driver captures PoD

    Driver app captures photo + e-signature at delivery; recipient SMS sends with live-tracking link.

  4. Step 4

    Settlement + billing

    Per-job settlement reconciles to driver weekly; invoiced corporate-courier billing for retail and B2B accounts.

Courier dispatch outcomes — measured

What courier dispatch dispatch software outcomes look like in production.

Pilot fleet results across UK and Ireland operators running TaxiCloud's courier dispatch dispatch software.

  • 27% average lift in jobs-per-driver-shift via better multi-stop packing

  • PoD photo + e-signature capture as first-class billable evidence

  • Recipient SMS automation drops customer-service-call volume 35%

  • Integrated taxi + courier dispatch on a single tenant — no second platform required

FAQ

Courier dispatch dispatch software — questions answered.

Can TaxiCloud handle same-day courier alongside traditional taxi work?
Yes. Both job types operate as first-class booking types on a single tenant. Drivers can be configured for taxi-only, courier-only, or both modes.
How does proof-of-delivery work in TaxiCloud Courier?
Driver app captures photo + e-signature at delivery; the captured evidence stores against the booking record and surfaces on the customer invoice. Photo + signature export available via API for retail/B2B integration.
How does TaxiCloud Courier compare to Tookan or Onfleet?
Published £49-£349/month pricing including white-label and AI Copilot; integrated dispatch with traditional taxi work on the same tenant; UK and Ireland-specific compliance posture (council-licensing reports, NTA SPSV).
Does TaxiCloud handle restaurant batch delivery?
Yes. Restaurant batch delivery configures as multi-stop route plans with kitchen-collection and delivery legs; AI Copilot pre-positions drivers near restaurants during predicted demand windows.

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