Honest comparison · Ireland

iCabbi alternative — modern taxi dispatch software for UK and Ireland fleets.

TaxiCloud vs iCabbi: AI Copilot in live dispatch software, transparent £49/mo pricing, self-serve 14-day trial, white-glove 9-day iCabbi migration.

Start free trial →Migration guide

TaxiCloud

From £49/mo

Self-serve trial · month-to-month

iCabbi

Quote only

Per-vehicle · multi-year contract

TaxiCloud is the modern alternative to iCabbi for UK and Ireland taxi and private-hire fleets. Both run cloud dispatch, but TaxiCloud ships an AI Copilot in the live console, transparent £49/month pricing, a self-serve 14-day trial, and month-to-month contracts. Most switchers cut a 7–10 day cutover with our white-glove migration team.

Where iCabbi taxi dispatch software still wins

iCabbi has owned the UK and Ireland mid-market dispatch category for over a decade and the platform reflects that maturity: deep partner integrations, an established multi-base playbook, and account managers who know your fleet by name. The trade-off is a console designed for a 2014 dispatch room — dense screens, modal-heavy workflows, and a polling refresh cadence that lags behind WebSocket-native consoles. New hires in the dispatch room typically need two to three weeks before they hit ops pace, and senior controllers tell us they swivel-chair to spreadsheets for anything iCabbi does not surface natively.

How TaxiCloud's taxi dispatch software is different from iCabbi

TaxiCloud was built for the way dispatch rooms run today. The AI Copilot watches every booking, suggests reassignments ranked by ETA and revenue impact, drafts customer SMS, and explains every decision in plain English so dispatchers stay in control. Reverb-powered WebSocket broadcasts replace polling — driver pin movements, status changes, and customer updates land in the console without the half-second lag operators have learned to tolerate. The Aurora UI is single-screen by design: drag-to-assign, keyboard-first job actions, and an embedded copilot chat that means the controller never leaves the live board.

iCabbi pricing vs TaxiCloud transparent £49 dispatch software pricing

The clearest gap is commercial. iCabbi quotes are per-vehicle, contracted, and rarely visible on the public web. TaxiCloud's plans are published on the pricing page — Starter at £49/month, Pro at £149/month with the AI Copilot, Pro Max at £349/month for multi-base and airport ops, and Pro Ultra for enterprise white-label. Every plan ships a 14-day self-serve trial with no card, and every contract is month-to-month with a one-month notice. For fleets that have outgrown their iCabbi contract or that want to A/B-test a modern console alongside it, the friction to evaluate is hours, not months.

Cutover · 9 days

Off iCabbi, on TaxiCloud, in under two weeks.

Our migration team imports drivers, vehicles, customers, pricing rules, coverage zones, and historic bookings. A parallel-run weekend lets dispatchers train on live data before cutover — no console-dark window, no missed jobs.

7-10
days
White-glove cutover
320+
fleets
Switched and live
99.95%
SLA
Uptime since 2024

Side-by-side

TaxiCloud vs iCabbi taxi dispatch software, capability by capability.

Capability	TaxiCloud	iCabbi
Modern Aurora UI
AI Copilot in live dispatch
AI Website Builder
Transparent online pricing
Self-serve 14-day trial
No setup fee
Multi-tenant SaaS
Open API + webhooks
White-label customer + driver apps
FCM push to drivers
Live WebSocket updates (Reverb)
Stripe + PayPal native
Month-to-month contracts
Migration tooling for incumbent data

Spotted a row that's out of date? Email corrections@taxicloud.ai and we'll update within one business day.

Where each platform wins

iCabbi vs TaxiCloud — the honest verdict.

Where iCabbi wins

Pick iCabbi when…

Mature payment integrations across UK and IE
Large partner network (booker channels, airports, corporate)
Established multi-base operator playbook
Long-tenured account management for enterprise fleets

Where TaxiCloud wins

Pick TaxiCloud when…

Legacy console UI — dense, click-heavy for modern dispatchers
No native AI copilot in the live dispatch flow
Opaque pricing — quote-only, multi-month sales cycle
Long-term contracts and per-vehicle fees that scale punitively
Customer-facing apps require partner-channel integrations

iCabbi alternative FAQ

iCabbi alternative — taxi dispatch software questions answered.

Is TaxiCloud a real alternative to iCabbi for a 50-vehicle UK fleet?: Yes. The Pro plan is the direct equivalent for 25-driver fleets and Pro Max covers up to 100. Bookings, dispatch, driver app, payments, customer app, multi-base coverage zones, and AI Copilot are all included — no add-on modules. Most 50-vehicle switchers come from iCabbi or Autocab and cut a 7–10 day parallel-run migration with our team.
What does iCabbi cost vs TaxiCloud?: iCabbi pricing is quote-only and typically lands per-vehicle on a multi-year contract. TaxiCloud is published: Starter £49/mo, Pro £149/mo, Pro Max £349/mo. There is no setup fee on Starter or Pro. Most switchers report 30–60% lower run-rate cost in the first year once setup, integration, and per-driver fees are netted out.
How does migration from iCabbi work?: On Pro and above we run a white-glove migration: drivers, vehicles, customers, pricing rules, coverage zones, and historic bookings are imported by our team. We schedule a parallel-run weekend so dispatchers train on live data before cutover. Typical timeline is 7–10 business days. The /migrate/icabbi page documents the full data mapping.
Will I lose my partner integrations if I switch?: Most operators keep their core partner channels — Stripe, PayPal, Twilio SMS, Google Maps, Firebase Cloud Messaging — natively in TaxiCloud. If your fleet relies on a niche booker channel or an airport ranking integration that ships only with iCabbi, run a quick integration audit during the trial; our solutions team flags any gaps inside the first week.
Does TaxiCloud have an AI Copilot like iCabbi's auto-dispatch?: TaxiCloud's AI Copilot goes further than auto-dispatch. It watches the live board, suggests reassignments ranked by ETA and revenue, drafts SMS to customers when delays happen, and writes a plain-English explanation for every action it recommends. Dispatchers approve with one click or edit the suggestion. iCabbi's auto-dispatch is rule-based and does not generate explanations.
Can I run TaxiCloud in parallel with iCabbi during evaluation?: Yes. The 14-day trial is fully self-serve and tenant-isolated. Many fleets run a small driver subset on TaxiCloud — typically airport or executive drivers where AI Copilot impact is largest — while keeping the rest on iCabbi until the parallel-run weekend. There is no contract or card required to start.

Ready when you are

Dispatch on autopilot.

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