- I have 5 vehicles. Should I switch from Gazoop to TaxiCloud?
- Honestly, maybe not yet. At 5 vehicles, Gazoop's pricing is competitive and the additional brand polish and AI capabilities TaxiCloud ships may not be load-bearing for your operation. The Starter plan at £49/mo (up to 5 drivers) is a real option if you want better customer-app polish, but at this fleet size we recommend trialling rather than rushing. Self-serve trial, no card.
- I have 25+ vehicles. Why should I leave Gazoop?
- Three reasons operators consistently cite: AI Copilot in the live dispatch flow (Gazoop has none), UK-specific compliance content including council-licensing reports and TfL formats (Gazoop is not UK-first), and a polished customer app with 4.6+ App Store ratings (Gazoop's customer app rating averages around 3.7). On run-rate cost, Pro at £149/mo is typically lower than Gazoop's per-driver pricing at this fleet size.
- How does the migration from Gazoop work?
- Gazoop's data export is good — drivers, vehicles, customers, pricing rules export cleanly. Our migration team imports them, configures TfL or council-licensing reports for your authority, and runs a parallel-run weekend so dispatchers train on live data. Typical cutover is 5 business days. Available on Pro and above as part of onboarding.
- Does TaxiCloud match Gazoop's white-label pricing?
- White-label is included on Pro and above (£149/mo) — your domain, logo, colours, app name on customer-facing pages and email templates. Driver-app white-label requires Pro Max (£349/mo). Gazoop charges separate white-label fees on its lower tiers; the comparison usually nets out in TaxiCloud's favour from 10 vehicles upward.
- Is TaxiCloud's brand surface really better than Gazoop's?
- Subjective, but operators consistently tell us yes. The marketing site, customer-facing booking widget, customer app, driver app, dispatch console, and email templates are all designed by the same team using one design system (the Aurora system shipped on this site). For operators where brand quality affects customer trust and corporate-account wins, the difference is material.