Feature

Fleet tracking for taxi dispatch software — TaxiCloud Fleet tracking.

Live driver pins, geofences, and replay — accurate to 200ms. Built into TaxiCloud taxi dispatch software for UK and Ireland fleets.

TaxiCloud Fleet Tracking ships live driver-pin tracking, geofenced coverage zones, route replay for incident review, and aggregate fleet-utilisation analytics. Driver GPS pings stream over WebSocket at 200ms latency.

What it is

Fleet tracking in plain English.

The tracking, geofencing, and replay layer. Live driver pins on dispatch and customer maps, configurable geofences for coverage zones and airports, GPS replay for incident or dispute review, and rolled-up utilisation analytics.

  • 1Driver app streams GPS pings over WebSocket at 200ms intervals
  • 2Pins update in real time on dispatch board, customer app, and supervisor map
  • 3Geofences trigger entry / exit events for coverage zones, airports, restricted areas
  • 4Replay shows full GPS trail for any historical journey, scrubbable by timestamp
  • 5Aggregate utilisation dashboard shows driver hours, idle vs busy, peak coverage gaps
Fleettracking.live
GPS update latency200ms
Geofence event accuracy99.7%
Replay history retention13 months
Live impact↑ trending

The taxi dispatch problem Fleet tracking solves

Fleet tracking is the foundation that makes live dispatch, customer-app live tracking, and dispute resolution all work. TaxiCloud's tracking layer is engineered around 200ms ping latency — driver GPS streams to the WebSocket gateway, fans out to dispatch board, customer app, and supervisor view, and updates pins in lockstep. The result is a tracking experience that matches Uber and Bolt on responsiveness rather than the polling-refresh feel that legacy dispatch platforms ship with.

Fleet tracking architecture inside TaxiCloud taxi dispatch software

Geofences are first-class objects. Coverage zones (your operating area), airports (terminal pickup zones), restricted areas (Old Town in Edinburgh, congestion zones in London), and corporate-account boundaries all configure as geofences with entry / exit events. The dispatch board flags geofence events in real time; AI Copilot uses geofence state to rank reassignment suggestions; the customer app surfaces geofence-triggered information (e.g. "Your driver has entered the airport pickup zone").

Fleet tracking operational impact across UK and Ireland fleets

Replay matters for incident and dispute review. Every journey's full GPS trail is retained for 13 months and scrubbable by timestamp on the operator dashboard. When a customer disputes a route taken, the replay surfaces the actual driver path, time-stamps, and ETA-trigger events. When an accident requires insurance reconstruction, the replay provides time-stamped position evidence. Geofence event accuracy sits at 99.7% across pilot fleets — the false-positive rate is low enough that operators rely on geofence events for billing triggers (meet-and-greet, airport surcharge) without manual reconciliation.

FAQ

Fleet tracking for taxi dispatch — questions answered.

How long is GPS replay history retained?
13 months by default. Pro Ultra customers can extend retention to 7 years for insurance and regulatory compliance use cases. Replay is scrubbable by timestamp on the operator dashboard and exportable as KML or GeoJSON for external analysis.
Can geofences trigger billing events?
Yes. Common patterns: meet-and-greet fee triggers when driver enters airport terminal zone; surcharge applies when route enters London ULEZ; corporate-account boundary checks. Geofence events post to the booking record and surface on the customer invoice automatically.
What happens to GPS pings during driver-app offline windows?
The driver app queues GPS pings locally during offline periods (up to 100+ events buffered) and flushes the queue in order on reconnection. The replay history shows continuous trails even through coverage gaps. Geofence events trigger on flush rather than in real-time during offline windows.
Is fleet utilisation data exportable for management reporting?
Yes. The utilisation dashboard exports driver hours, idle vs busy time, peak coverage gaps, and zone-by-zone utilisation as CSV or PDF. Pro Max ships scheduled email reports and Power BI / Tableau direct-query connections.

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