Case study · Galway · IRELAND

Galway Festival Cabs: 26-driver TaxiCaller migration, +37% Galway Arts Festival peak utilisation via venue-schedule ingest.

26 drivers · 28 vehicles · migrated from TaxiCaller in 5 working days · live since 2027-02.

Galway Festival Cabs is a 26-driver Galway operator anchored on the Galway International Arts Festival (mid-July, ~250,000 attendees) + Galway Races (late July, ~150,000 attendees) + University of Galway term-cycle work. They migrated off TaxiCaller in 5 working days in February 2027 and lifted Arts Festival peak-week utilisation 37% via AI Copilot venue-schedule ingest.

  • +37%

    Arts Festival peak utilisation

    AI Copilot ingests venue schedules and pre-positions across central Galway zones.

  • −94%

    NTA SPSV return prep

    3 hours/quarter → 10 minutes via 2025-format automation.

  • 5 days

    TaxiCaller cutover

    Smallest fleet TaxiCloud migration to date.

The migration

How Galway Festival Cabs migrated off TaxiCaller.

Galway Festival Cabs runs out of Salthill with a fleet that targets the distinctive Galway festival + race + university tempo. The Galway International Arts Festival in mid-July generates 250,000 attendees over three weeks; the Galway Races late-July generates 150,000 attendees over one week; University of Galway term-cycle anchors steady-state demand.

TaxiCloud migration ran over 5 working days. The headline migration feature was Galway Arts Festival venue-schedule ingest + Galway Race Course schedule ingest configuration. Drivers, vehicles, customers, SNN airport feeder pricing rules (Galway is 80km from SNN), and historic bookings all imported. Cutover timed for the start of June, ahead of mid-July Arts Festival peak.

First Festival peak on TaxiCloud: 37% lift in Arts Festival peak-week utilisation via AI Copilot pre-positioning across Eyre Square, Latin Quarter, and Salthill 10-15 minutes before predicted demand surges around venue show-end times; NTA SPSV quarterly return prep dropped from 3 hours to 10 minutes.

“Galway Arts Festival mid-July is three weeks of every-night peak demand across multiple venues. TaxiCaller couldn't pre-position. TaxiCloud ingests the venue schedules and pre-positions our drivers ahead of every show-end — 37% utilisation lift in the first peak week on the platform.”

Sinéad Ní Mhaoláin

Owner, Galway Festival Cabs

Frequently asked

Questions about the Galway Festival Cabs migration.

  • Does TaxiCloud ingest Galway Arts Festival venue schedules?

    Yes. Galway Arts Festival main-stage timings ingest natively for AI Copilot pre-positioning logic.

  • How does TaxiCloud handle Galway Races dispatch?

    Galway Race Course event schedule ingest pre-positions drivers before predicted post-race demand spikes. Surge pricing rules configure per race-day class.

  • Is TaxiCloud NTA Ireland SPSV-compliant for Galway operators?

    Yes. The 2025-updated NTA columnar format ships pre-configured. Quarterly returns generate in under 15 minutes from a single action.

  • How long did Galway Festival Cabs' TaxiCaller → TaxiCloud migration take?

    Five working days — TaxiCloud's smallest-fleet migration to date. Cutover timed ahead of mid-July Arts Festival peak.

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