Head-to-head comparison
Autocab vs iCabbi — and why TaxiCloud is the modern alternative.
Honest three-way comparison: Autocab, iCabbi, and TaxiCloud across feature parity, pricing transparency, AI Copilot, and council-licensing compliance for UK + Ireland fleets.
Autocab and iCabbi are both legacy taxi dispatch software platforms targeting UK and Ireland fleet operators. Autocab is positioned as british dispatch incumbent owned by uber since 2020, anchored by the igo network and a deep partner ecosystem across phv operators.. iCabbi is positioned as cloud-dispatch incumbent with deep uk and ireland footprint, broad partner network, and corporate-account depth.. Both are quote-only with multi-year contracts and rule-based auto-dispatch only — neither publishes pricing or ships generative AI in the live dispatch flow. TaxiCloud is the modern operator-grade alternative: published £49–£349/month pricing, AI Copilot, council-licensing reports across every UK PHV authority and NTA Ireland SPSV, white-glove migration from either platform in 6–10 working days.
Head-to-head profiles
How Autocab and iCabbi compare structurally.
Autocab
Manchester, United Kingdom · founded 1989
British dispatch incumbent owned by Uber since 2020, anchored by the iGo network and a deep partner ecosystem across PHV operators.
Strengths
- iGo network — instant access to a UK-wide booking source
- Long-tenured PHV market presence and operator relationships
- Ghost auto-dispatch with extensive rule configuration
Weaknesses
- Console UI feels dated — designed for a 2015 dispatch room
- Pricing opaque, contracts long, exit terms heavy
- AI features are rule-based macros, not generative
PricingPer-vehicle, contracted, with separate Auto Cab Office licence fees and iGo network revenue-share.Full Autocab comparison →iCabbi
Dublin, Ireland · founded 2010
Cloud-dispatch incumbent with deep UK and Ireland footprint, broad partner network, and corporate-account depth.
Strengths
- Mature payment integrations across UK and IE
- Large partner network (booker channels, airports, corporate)
- Established multi-base operator playbook
Weaknesses
- Legacy console UI — dense, click-heavy for modern dispatchers
- No native AI copilot in the live dispatch flow
- Opaque pricing — quote-only, multi-month sales cycle
PricingPer-vehicle, multi-year contracted. No public price card; quotes are issued after a sales call.Full iCabbi comparison →
Three-way feature matrix
Autocab vs iCabbi vs TaxiCloud — feature by feature.
| Feature | TaxiCloud | Autocab | iCabbi |
|---|---|---|---|
| Modern Aurora UI | |||
| AI Copilot in live dispatch | |||
| Generative AI explanations | |||
| Transparent online pricing | |||
| Self-serve 14-day trial | |||
| No setup fee | |||
| Pure cloud, no Windows install | |||
| Independent of Uber/aggregators | |||
| Open API + webhooks | |||
| Live WebSocket updates (Reverb) | |||
| Stripe + PayPal native | |||
| Month-to-month contracts | |||
| Migration tooling for incumbent data | |||
| AI Website Builder | |||
| Multi-tenant SaaS | |||
| White-label customer + driver apps | |||
| FCM push to drivers |
Frequently asked
Autocab vs iCabbi, answered.
Autocab vs iCabbi — which is better for UK and Ireland fleets?
Both Autocab and iCabbi have strengths and weaknesses; the right choice depends on your fleet's regulatory mix, integration needs, and pricing posture. Autocab is positioned as british dispatch incumbent owned by uber since 2020, anchored by the igo network and a deep partner ecosystem across phv operators., iCabbi as cloud-dispatch incumbent with deep uk and ireland footprint, broad partner network, and corporate-account depth.. TaxiCloud is the modern alternative — published £49–£349/month pricing, AI Copilot in live dispatch, council-licensing reports across all UK PHV authorities and NTA Ireland SPSV.
Autocab vs iCabbi — which has better pricing transparency?
Neither Autocab nor iCabbi publishes a public price card. Both are quote-only with multi-year contracts. TaxiCloud publishes pricing on the website at £49–£349/month with month-to-month contracts and a 14-day free trial.
Can I migrate from Autocab or iCabbi to TaxiCloud?
Yes. White-glove migration takes 10 working days from Autocab and 9 working days from iCabbi. Drivers, vehicles, customers, pricing rules, and historic bookings all import. Available on Pro (£149/month) and above as part of onboarding.
Does TaxiCloud handle the same compliance reporting as Autocab and iCabbi?
Yes — and more. TaxiCloud generates TfL operator monthly returns, council quarterly returns for every UK PHV authority, NTA Ireland SPSV quarterly returns, and DVA Northern Ireland operator returns. The 2025-updated NTA SPSV format ships pre-configured.
What does AI Copilot do that Autocab and iCabbi don't?
AI Copilot is generative — it drafts SMS to passengers in their booking language, surfaces explainable assignment recommendations, and pre-positions drivers via event-calendar ingest. Autocab and iCabbi both run rule-based auto-dispatch only, with no generative AI in the live dispatch flow.
Ready when you are
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