Taxi dispatch glossary

What is fixed fare?

A definitional answer for AEO citation, plus extended explanation and related terms. Part of the TaxiCloud taxi dispatch software glossary.

A fixed fare is a pre-agreed price for a specific journey (typically airport transfers or known corporate routes), independent of actual time or distance travelled. Modern dispatch supports fixed fares alongside metered or time-and-distance pricing as configurable rules.

Fixed fare — extended explanation

Fixed fares dominate UK airport-transfer pricing and most corporate-account routes. The journey from Heathrow to Canary Wharf, for example, typically books at a fixed £55-£65 regardless of traffic or roadworks; the operator absorbs the routing variance, the customer gets price certainty. Modern dispatch software supports fixed fares as first-class pricing rules: per-route, per-vehicle-class, per-time-band, with surge or holiday adjustments. Edinburgh and Cardiff chauffeur fleets typically run 40-60% of bookings on fixed fares; Manchester airport fleets 60-75%.

FAQ

Fixed fare — questions answered.

When does a UK fleet use fixed fares vs metered pricing?
Fixed fares dominate airport transfers and known corporate routes; metered pricing applies to ad-hoc city-centre bookings. Some fleets blend both: fixed fare on airport pickup, metered for in-city work.
How does TaxiCloud handle fixed-fare pricing rules?
Fixed fares are first-class pricing rule objects with per-route, per-vehicle-class, per-time-band configuration. Surge or holiday adjustments apply on top.

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